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T: 03 - 7627 5181

E: inquiry@eostre.com.my

Warranty

LAST UPDATE: 25TH AUGUST 2020
Eostre.biz (“Eostre”) warrants to original purchaser (“you”) that Eostre’s products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the One Year (1) warranty. This warranty is only valid in Malaysia and is subject to the laws of Malaysia.

Eostre reserves the right to amend or modify the terms and conditions of this Warranty without prior notice.

To the extent permitted by local law and subject to the terms of this Warranty, Eostre will, at its option, render the Product to an operational condition as intended by Eostre’s specifications free of charge, where there is a fault with the Product which is a consequence of the Manufacturer’s defect in materials or workmanship.  To be eligible for this Warranty, you must provide Eostre with notice of a defect during the Warranty period in accordance with the Warranty claim procedures indicated below.

WARRANTY PERIOD (LOCAL & INTERNATIONAL)

The Warranty period varies from 12 to 36 months, depending on the model of the Product. 

The Warranty period starts from the date you purchase the Product and ceases upon the expiration of the period.  Your original purchase invoice (sales receipt or order confirmation e-mail), showing the date of purchase and product description, is your proof of the date of purchase. In addition, this Warranty only applies to the initial purchase by you and Eostre’s obligations under this Warranty cease anytime when the Product is rented, sold or otherwise disposed of by you.
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Replacement/ Refund

To the extent permitted by local law, Products presented for repair may be replaced by refurbished products of the same type, rather than being repaired. Refurbished parts may be used to repair the Product. Replacement of the Product or a part does not extend or restart the Warranty period.

What is not covered by your warranty

This warranty covers EOSTRE products only. Unless expressly provided for, this not include accessories or consumables items such as batteries, bulbs, etc.

This warranty is invalidated if the defect id caused (howsoever) by wear and tear, accident, misuse, abuse, neglect, rough handling or abuse. It is invalidated if unauthorised persons carry out any alterations or repairs.

Also, this warranty is not valid in the following cases:

  1. If the warranty card has been altered, deface or erased in any manner whatsoever
  2. You don’t provide us with the original proof of purchase, which must include the following information: name and address of seller, date and place of purchase, products model and products serial number.
  3. Products purchased from non-authorised dealers.
  4. Cosmetic damage (dent, crack, scratch, & etc).
  5. Operating with incorrect or irregular voltage supply.
  6. Corrosion, rusting or stains.
  7. Repair or attempted repair by any party other than an EOSTRE authorised technician.
  8. Where the product serial has been removed or made illegible or has been tampered with.
  9. Use of the product in a commercial environment
  • WARRANTY

    LAST UPDATE: 25TH AUGUST 2020

    Eostre.biz (“Eostre”) warrants to original purchaser (“you”) that Eostre’s products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the One Year (1) warranty. This warranty is only valid in Malaysia and is subject to the laws of Malaysia.

    Eostre reserves the right to amend or modify the terms and conditions of this Warranty without prior notice.

    To the extent permitted by local law and subject to the terms of this Warranty, Eostre will, at its option, render the Product to an operational condition as intended by Eostre’s specifications free of charge, where there is a fault with the Product which is a consequence of the Manufacturer’s defect in materials or workmanship. To be eligible for this Warranty, you must provide Eostre with notice of a defect during the Warranty period in accordance with the Warranty claim procedures indicated below.

    WARRANTY PERIOD (LOCAL & INTERNATIONAL)

    The Warranty period varies from 12 to 36 months, depending on the model of the Product.

    The Warranty period starts from the date you purchase the Product and ceases upon the expiration of the period. Your original purchase invoice (sales receipt or order confirmation e-mail), showing the date of purchase and product description, is your proof of the date of purchase. In addition, this Warranty only applies to the initial purchase by you and Eostre’s obligations under this Warranty cease anytime when the Product is rented, sold or otherwise disposed of by you.

    Replacement/ Refund

    To the extent permitted by local law, Products presented for repair may be replaced by refurbished products of the same type, rather than being repaired. Refurbished parts may be used to repair the Product. Replacement of the Product or a part does not extend or restart the Warranty period.

    What is not covered by your warranty

    This warranty covers EOSTRE products only. Unless expressly provided for, this not include accessories or consumables items such as batteries, bulbs, etc.

    This warranty is invalidated if the defect id caused (howsoever) by wear and tear, accident, misuse, abuse, neglect, rough handling or abuse. It is invalidated if unauthorised persons carry out any alterations or repairs.

    Also, this warranty is not valid in the following cases:

    1. If the warranty card has been altered, deface or erased in any manner whatsoever
    2. You don’t provide us with the original proof of purchase, which must include the following information: name and address of seller, date and place of purchase, products model and products serial number.
    3. Products purchased from non-authorised dealers.
    4. Cosmetic damage (dent, crack, scratch, & etc).
    5. Operating with incorrect or irregular voltage supply.
    6. Corrosion, rusting or stains.
    7. Repair or attempted repair by any party other than an EOSTRE authorised technician.
    8. Where the product serial has been removed or made illegible or has been tampered with.
    9. Use of the product in a commercial environment
  • COOLING OFF, RETURN & REFUND POLICIES

    The Company, we make it our top priority world-class quality products and services to all customers around the world, and make it a part of our daily lives to make Eostre products

    Buyer has the rights to cancel certain sales without any penalty prior to midnight of the ten (10) working days following the transaction (date of purchased). This provision covers one hundred percent (100%) conditional money back guarantee on Company products to all customers. In addition, the agents must orally inform the purchaser of the ten (10) working days cooling-off period right to cancel at the time purchaser signs the contract of sale or purchases the goods. Prior to the completion of any sale, the purchaser is required to acknowledge his/her ten (10) working days right of cancellation during the ten (10) working days cooling-off period.

    The Company shall proceed with the cancellation and refund regardless of any reason providing the following steps and conditions are met:

    • Purchaser has acknowledged and decided to maintain his/her rights by delaying the collection or delivery of the machine till the eleventh (11th) working day;
    • No goods may be released or delivered within ten (10) working days period; and
    • Purchaser is required to notify the Company via email to malaysia-sales@enagic.com within ten (10) working days from the date of purchased.

    The REFUND of one hundred percent (100%) conditional money back guarantee will be processed by the Company within the time stipulated below:

    Mode of Payment* Refund Time Frame
    FPX 14 days
    Debit / Credit Card 30 days
    Other 30 days

    *Refunds are issued based on the customer’s payment method, unless
    otherwise requested by the customer.

    The refund will fall on RETURN POLICY under below circumstances:

    • Cooling-off period indicates that the ten (10) working days right of cancellation shall expire by default on the eleventh (11th) day.; or
    • Purchaser has agreed to rescind and waive his/her rights by instructing the Company to release or deliver the Products within the ten (10) working days period.


    RETURNING/ EXCHANGING DAMAGED OR DEFECTIVE ITEMS

    Damaged/wrong/faulty defective product can be returned, for a full refund, or exchanged within 14 days of receiving the product. After 15 days, damaged or defective products may not be returned, or exchanged and instead will be serviced under the Eostre Refund Policy. For returns, once the product has been reviewed by our Eostre Service Centre, and a full

    refund will be given within 7 business days of receiving the damaged or defective product. For exchanges, once the item has been reviewed by our Eostre Service Centre, a new product will be shipped out. Shipping fee for exchange products will be on our company.

    RETURNING/ EXCHANGING INCORRECT ITEMS

    If customer receives an incorrect product that’s been ordered through our website either a full refund will be given or an exchange for the correct item will be made only if the product is returned within 14 days of the order. In order to receive a full refund or exchange customer is responsible to contact us within 14 days of the delivered date with the original packaging. Once we review the order a full refund or an exchange for the correct product will be given within 7 business days from the date received. If customer open or use the incorrect product a 10% restocking fee plus shipping costs will be charged to the customer.

    ALL OTHER RETURNS/ EXCHANGES

    If the customer chooses to return an item that been used within 14 days of the delivered date, customer is responsible to contact us within the 14-day period. Customer is responsible for the shipping costs of the returned item regardless of any free shipping promotions. Once we’ve received the returned item and review it for any damages (dents, scratches, and other deformities), a 15% restocking fee will be charged to the customer. If the customer fails to contact us within the 7 days of the delivered date no refunds can be made.

    CANCELLING ORDERS

    If customer decides to cancel their order before the item is delivered, they will receive a full refund with no shipping costs. If customer cancels the order and the product has already been shipped the customer is responsible for all shipping’s costs and will have to contact us immediately to cancel and receive a full refund. If the cancelled item is returned is unboxed with any defects or damages, a 15% restock fee will be charged.

    INTERNATIONAL RETURNS

    We will not ship any New or Serviced item to outside of Malaysia continent (Excluding China, Philippines and Singapore, Indonesia).

    Contact us at inquiry@eostre.com.my for questions related to refunds and returns.

  • SHIPPING

    When you place an order, the product(s) will be shipped to an address designated by you as long as that address is compliant with the shipping restrictions contained on this Website. The risk for the Products shall pass to you at the time of delivery, even if the Company or its licensors agrees to perform additional services, such as arranging of shipment of the Products.

    The shipping fee is calculated in accordance to the size, weight and the location to be delivered. You may use delivery cost calculator in Shopping of this Website in order for you to calculate your shipping fee which for your reference only. The Company may automatically calculated and displayed the shipping fee once you make your order on this Website.

    Any dates quoted for delivery of the Product are approximately only and delays may occur. The time for delivery/performance shall not be of the essence, and the Company shall not be liable for any delay in delivery or performance howsoever caused. However, you, by serving a written notice to the Company, may entitled to demand performance specified time thereafter and such specified time shall be no less than 14 days in the event the purchased Product failed to deliver within reasonable time.

    You are obliged to take delivery of the goods bought at the time they are delivered to you, or at the time they are made available to you. In the event you fails and/or refuse to take delivery or fails to provide information or instructions required for the delivery (otherwise than by reason of any cause beyond your reasonable control), the goods will be stored at your own risk. In that case, you hereby acknowledge you will owe all additional costs, including the storage costs in any event.

    You are obliged to take delivery of the goods bought at the time they are delivered to you, or at the time they are made available to you. In the event you fails and/or refuse to take delivery or fails to provide information or instructions required for the delivery (otherwise than by reason of any cause beyond your reasonable control), the goods will be stored at your own risk. In that case, you hereby acknowledge you will owe all additional costs, including the storage costs in any event.

    You agree and acknowledge that you may choose to self-collect the product from the Company in this Website and the shipping fee will not bound by you. Notwithstanding with the foregoing, you acknowledge and understand that the Order(s) may be collected by third party(s) and/or is/are not collected within 14 days from the date of your payment, the Company shall not held responsible for any loss or damages suffered by you arising from this circumstances,

    In the event the delivery of the Product is required for international shipping, you will be reliable for paying the import taxes and/or customs duties instead of the price stated in this Website. You may also be charged for brokerage fee (handling fee) for the shipment. These charges will be separate from the shipping charge and you will be billed directly upon receiving the product through the specified carrier service. The fees may vary depending on the countries’ rates which is beyond the control of the Company You further acknowledge that any request and application to return the purchased Product is not applicable to you, if your request to return when you are outside of Malaysia continent (Excluding China, Philippines and Singapore, Indonesia).

    Delivery

    We deliver to your home or office via our nationwide store network. Products are dispatched from our Eostre Service Central. Delivery normally takes between seven (7) to fourteen (14) working days. Eostre Service Central. If you’re an Eostre member, you can track its progress via Eostre website.

    The delivery fee is calculated by the size and weight of the items, plus the delivery location. Multiple items can be fit into one box. You can work out delivery costs for your purchase using the delivery cost calculator in Shopping Cart. Otherwise, delivery costs will be automatically calculated in Checkout and displayed as a line item in your costs.

    We use local couriers (Super Bee Services (002840898-V) to facilitate the delivery of our small items’ deliveries. We are unable to deliver on Sundays, Public Holidays, or at specific times (e.g. after 7pm etc). Delivery fee is not inclusive of any additional costs such as installation or 3rd party fees. Delivery fees will not be refunded for items returned.

    There will be an additional delivery charge for buildings without lifts or if your products cannot fit in the lift and the delivery team has to use the stairs. Our delivery service only covers addresses within 30m from the unloading point. A RM50 surcharge/item will be collected by the delivery service provider for addresses outside this scope.

    In the event of unsuccessful delivery due to an unattended recipient address upon arrival of goods, there will be no refund of delivery fees. Should the delivery need to be rescheduled, additional delivery charges will apply.

    Unfortunately, we cannot deliver one order to multiple delivery addresses. In this instance, you must order items separately and assign the different delivery addresses to each.

    All deliveries must be signed for when you receive them. Deliveries cannot be made to certain rural areas and islands like Pulau Langkawi, FELDA, etc.

    If you are unable to receive delivery of your items in person or if you haven’t received them within a reasonable period, Contact Us for further instructions.

    Self-collect

    When buying online, you also can choose for self-collect, which is collect the products from our Eostre Showroom (Eostre Bhd. D-B3-02, Soho 2, Empire Damansara , No. 2, Jalan PJU 8/8A, Damansara Perdana, 47820 Petaling Jaya, Selangor.), without paying a delivery fee. When you complete the payment, we will send you an email order confirmation and we will contact you directly to reconfirm when your order can be picked up. All uncollected orders within 15 days will not be entertained.

    *Please note that only the person who placed the order may pick it up. When picking up your items, you’re required to supply a copy of your order, NRIC and credit card used to make the purchase. (If you pay via FPX, your credit card is not required).

  • TERMS OF USE

    Welcome to eostre.biz (the “Website”) which is wholly owned by Eostre Bhd. (the “Company”). Please read these Terms of Use thoroughly before using this Website. Your continued use of this Website constitutes your acceptance to the following Terms of Use. The Company reserves the right to change, suspend or discontinue any aspect of these Terms of Use at any time without prior notice to you. If you do not agree to these Terms of Use, you shall discontinue using this Website if you do not agree to the Terms of Use.

    By accessing this website, you are deemed agree and acknowledge that you have read, understood, accepted and to bound by the terms herein. Meanwhile, you are willing and agree to bound by the terms herein at any time we deemed it fit as published from time to time and shall be effective upon the posting of an updated version at this Website.

    INTELLECTUAL PROPERTY RIGHTS

    Unless otherwise stated, Website and its original contents, features and functionality are and will remain the exclusive property of the Company and its licensors. shall at all times own the contents of this website. All information and materials, including without limitation to, website’s design, text, graphics, software, photos, sounds, music, videos and interactive features and shall therefore be able to avail to the extent allowed by applicable law, copyright, trademark, patent, trade secret and other intellectual property laws and regulations for the protection of its rights. If you violate these rights, the Company reserves the right to bring a civil claim for the full amount of damages or losses suffered.

    The Company and its licensors are the owners of the intellectual property rights (“Intellectual Property Rights”), including but not limited to the domain name, Site, trademarks, content, copyright, service marks, logos, symbols or other designs etc. Nothing in this Agreement shall be construed as granting you a license or any rights, implied or otherwise, to use, possess, distribute or modify any of the Company’s Intellectual Property.

    The whole Website’s content is protected by copyright laws. The Company and its licensors own the copyright and/or other rights over the selection, coordination, arrangement, and repair of the Content and the original content. You must not modify, reproduce, copy, perform, display, publish, or exploit the Content, in whole or in part, in any form or by any means for any purposes, unless you have express written consent from the Company.

    If you believe that your copyright, trademark or other intellectual property rights are being infringed by the other user, kindly send a written notification of such infringement to the Company.

    The Company may resort to any available legal and/or equitable remedies, which may include a demand for actual or statutory damages, attorney fees, and injunctive relief in the event of a breach of the intellectual property rights of the Company.

    RESTRICTIONS

    By using the Website, you agree that: –

    1. You are legally entitled to accept and agree to the Terms and that you are at least 18 years old. Without limiting the generality of the foregoing, the Website is not available to persons under the age of 18 years old or such persons that are forbidden for any reason whatsoever to enter into a contractual relationship;
    2. You have the right, authority and capacity to use the Website and to abide by the Terms;
    3. You will only access the Website using authorized means and use the Website for lawful purposes;
    4. You agree to comply with all applicable laws whether in your home nation or otherwise in the country, state and city in which you are present while using the Website;
    5. You will only use the Website for the purpose for which it is intended to be used;
    6. You will not use the Website for sending or storing any unlawful material or for fraudulent purposes;
    7. You will not use the Website to cause nuisance, annoyance or inconvenience;
    8. You will not impair the proper operation of the network;
    9. You will not try to harm the Website in any way whatsoever; and
    10. You will not copy, or distribute the Website without our express written permission.

    You must provide accurate, truthful, current and complete information during the registration process.

    You agree to use Website in accordance with the Terms of Use herein contained for lawful, proper, authorized and acceptable purpose.

    The Company may, without prior notice, remove or deny your access to Website if the Company finds that you are in violation of applicable laws or Terms of Use herein stated.

    You further agree not to damage, corrupt and/or interfere with the normal functions of Website and shall not use Website to distribute spam, chain mail, pyramid schemes, viruses or any other information or technology deemed inappropriate to the Company. The Company reserves the right to take any measures deemed appropriate to stop you from misusing Website including but not limited to blocking the usage Website, closing of your account and/or referring the matter to the corresponding authorities to seek relief from a court of competent jurisdiction, or any other action as the Company deems appropriate.

    The Company reserves the right, but have no obligation, to monitor and control the interactions between the users, activities, contents and materials on Website. You are solely responsible for your own conduct. However, the Company may in its sole and absolute discretion take any actions it deems appropriate.

    You agree not to disclose any information which permits access into your account to any third party. The Company shall not be held liable and responsible for any liability, be it a civil or a criminal liability, for the use of your information by any third party.

    You are responsible for keeping your account and password confidential, safe and secure. You are entirely responsible and accountable for all or any of the activities conducted under such account or password. In the event that there is an unauthorized use of your account or password or that your account has been compromised, you shall immediately inform the Company. The Company hereby shall not be liable and responsible, directly or indirectly, for any loss or damage by virtue of such unauthorized use or your account or password or your failure to comply with this provision.

    If you receive any material or data containing information wherein you are not the intended recipient, you hereby agree and undertake to delete such material or data and to notify the Company immediately.

    You agree and undertake not to collect, retain and/or extract any information about other users from Website, including but not limited to personal details of other users, without consent of the other users and the Company.

    You agree, acknowledge, understand and accept that the Company is not an agent, employee, broker, or representative of yours. You further agree, acknowledge, understand and accepts that the Company does not owe to you any duties other that those herein contained and shall not be held responsible to any action, claim, liability and penalty arising from the visit, use and/or browse of Website, including but not limited to signing up an account and/or utilizing the Services on Website.

    SERVICE PROVIDED IN THIS WEBSITE

    You agree, acknowledge, understand and accept that the Company provides only an online platform that offers Services, amongst others, are sale of products in view of the foregoing, this Website may provide links or access to other mobile applications or sites. You agree that your access and use of such other mobile applications or sites shall solely remain at your own risk. The Company shall not be held liable and responsible for any content, availability and/or activity of such other mobile applications or sites that may be operated and any information, products or services on those mobile applications or sites which may be accessible through this Website. The Company shall not be liable for any direct, indirect, consequential losses, damages, claims, liabilities and/or costs of whatsoever kind arising out of your access and use of such mobile applications or sites or any transaction related thereto. If you access the foregoing other mobile application or sites from this Website, you acknowledge and understand that the Terms of Use do not apply to your use of such mobile applications or sites. You are deemed to have read and fully understand the applicable terms and conditions and privacy policy (if applicable) by accessing and using such other mobile applications or sites.

    You agree and acknowledge that he Company a collection of products provided with the details which including but not limit to the photos/pictures, design, text, graphics, software, sounds, music, videos and interactive features, whichever applicable, only for your reference purposes only. The materials appearing on this Website could include technical,typographical, or photographic errors. The Company does not warrant that any of the materials on this Website are accurate, complete, or current. The Company may make changes to the materials contained on its web site at any time without notice. The Company does not, however, have any commitment to update the materials.

    PRICING INFORMATION

    The price of the Product shall be the price stated on the Website at the time which you place and completes the order form on the Website and we attempt to ensure that the pricing information on this Website to be accurate and current. Despite our effort, pricing or typographical errors may occur and provide you with inaccurate, incomplete, or out of date information. The Company is not confirm the price of a product until after you have placed an order.

    In the event that an item is mispriced or incorrect Product information, the Company may, at our sole discretion, may refuse, or cancel any orders placed and notify you of such decision. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. In addition, we may make changes to the pricing information and availability without notice. The Company strives to provide you with the lowest and reasonable prices.

    TERMS OF PAYMENT

    You shall be entitled to make payment for the Goods using various methods made available on this Website. When you place the order on this Website, actual payment shall be only charged to you. You hereby agree and understand that all payment shall be made to the Company and the Company is entitled to collect payments from you.

    The terms herein are applicable to each type of payment, as prescribed by this Website, shall be applicable to the Contract. You acknowledge that your payment may link to another mobile applications or sites in order to proceed your transaction. Due to the nature of the Internet, transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. The Company is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.

    You hereby acknowledge that additional charges may be incurred if you are using a non-Malaysian issued card due to foreign exchange rates. It is possible that your bank or any relevant financial party, if any, may charge you an online handling fee or processing fee. The Company shall not responsible for this.

    You also aware that online payment transactions are subject to the validation checks by your bank or any relevant financial party, if any, and we are not responsible if any declination to authorise payment for any reason. The Company may carry out pre-authorisation check on your identity and the Product only be ship after the pre-authorisation check has been completed. Please take note, it is possible that your bank or any relevant financial party, if any, may charge you an online handling fee or processing fee. The Company shall not responsible for this.

    In the event you pay via Credit Card issued by any bank or financial party, you may entitle to participate on instalment payment plan by your bank or financial party. The Company shall not liable to any charges, loss and/or damages between you and your financial party. You shall only entitled to purchase Product upon verification and approval by DCR.

    You also aware that the service of transaction on this Website is including Cash on Delivery (the “COD”) which is bound by your own risk. COD is only available within the region of Klang Valley in Malaysia with a fee as may be prescribed on the website for each order. The Company reserves the right to schedule the delivery time and the Product will only handed over to you upon full payment in cash by you. You agree and acknowledge that the Company will block some amount from your credit card as deposit which require the authorisation from the card issuer. The Company is not liable for any charges and/or fee made by your bank or financial party.

    You may not claim against us, for any failure, disruption or error in connection with your chosen payment method. The Company reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason. If you fails to make any payment pursuant to the terms herein or the payment is cancelled for any reason whatsoever, then without prejudice to any other right or remedy available to the Company, the Company may, at its sole discretion to take any actions which are deemed appropriate and permitted by law.

    All payments for the purchased Product must be made to the Company using the payment methods made available on this Website only. The Company shall not held responsible for any losses which may arise from payments made directly or indirectly to third party vendor or through payment methods apart from the available payment methods on this Website.

    PRODUCTS, CONTENTS, AND SPECIFICATIONS

    Most of our products displayed at the Website are available only in this Website or any website of Company’s licensors while supplies last. All features, content, specifications, products and prices of products and services described on this website are subject to change at any time without notice. Certain weights, measurements, and similar descriptions are approximate and are provided for convenience purpose only. We try to provide you with the accurate information about our products including the applicable colours. The inclusion of any products or services in this Website at a particular time does not imply or warrant that these products or services will be available at any time. By placing an order, you represent that the products ordered will be used only in a lawful manner.

    COLORS

    We will make our effort to display the colours of the products on the Website as accurate as possible. However, the actual colour of the Product may be differ depend on your computer system and monitor. The Company is not able to guarantee the accuracy for the display colours of the Products.

    CANCELLATION, RETURN AND REFUND

    You agree, understand, and acknowledge that your application either for cancellation, return or refund in regards of your order for the product on this Website, the Company, at its sole discretion, may make any decision, which its deemed appropriate and permitted by the law.

    You may cancel your order and received full refund without shipping cost only if before the item is delivered. Otherwise, you are required to pay full shipping fee of your Order and contact us for your cancellation. You agree and aware that in the event the Product returned with unboxed, existence of defects and/or damages, the Company reserves its right to claim 15% from the total payment of the Order as restock fee.

    You agree, understand and acknowledge that you shall bear all the cost to return the Order to the Company. You are required to contact the Company within 14 days from the date you received your order. You also aware you are required to pay 15% from the total payment of your order if any damages including but not limit to dents, scratches, and other deformities occurred.

    You further agree, understand and acknowledge that you may apply for return of the order if the product is damaged or incorrect prior to the expiry of 14 days from the date you received your order. The Company, at its sole discretion, may decide to reject your application, fully refund or exchange without giving any reason subject to the terms herein.

    COPYRIGHTS TRADEMARKS

    Unless otherwise noted, all contents, trademarks, trade addresses and/or other intellectual property owned, controlled by the Company. Nothing contained on this Website grants or be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks, or logos displayed on this website without our permission.

    RIGHTS AND DISCRETION OF THE COMPANY DUE TO SYSTEMBREAKDOWN

    The Company may block, suspend, close or cancel any sale or promotion if the Website’s system is damaged or interfered with or if a system error occurs that has or may have an effect on the course of the sale or promotion, where a sale or promotion cannot be restored.

    The Company shall not be liable or responsible for any loss, damage (whether special or consequential), embarrassment, goodwill expenses incurred or suffered by you by reason of or in connection with the following: –

    1. any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system, server software or terminal of the Website;
    2. interference by computer virus, corrupted data, malfunctions;
    3. failure or delay due to causes beyond the control of the Company including but not limited to causes like strikes, industrial action, civil disturbances, flood, earthquake, landslides or acts of God or computer, electronic, communications or electrical systems failures of any nature whatsoever, breakdown, interruptions, non-supply, failure in the supply of electricity or power for any length of time;
    4. any operation malfunctions or defects of your computer terminal, systems or software used in accessing the Website; or
    5. any access, use or inability to access or use of the website, service and/or software and/or if any other linked to the Website.

    The Company reserves the right to investigate and take legal action against you if you are suspected to have caused the service breakdown while using the Website.

    LIABILITY

    By using Website you are deemed to have agreed and accepted that the Company and its licensors will not be held liable under any circumstances, including negligence, for any direct, indirect or consequential loss arising from your use of the information and material contained in Website or from your access to the linked this Websites. The Company and its licensors also not be liable for any material provided by third parties with their own respective copyright and shall not under any circumstances, be liable for any loss, damages or injury arising from these materials.

    You hereby undertake to fully indemnify the Company and its licensors for any damages, losses, expenses and cost that may arise as a direct or indirect consequence of a breach on your part of any provisions of these Terms of Use , in addition and without prejudice, to any other right that the Company and its licensors may have as contained herein.

    The Company and its licensors assume no responsibility and liability for any losses and damages whatsoever or howsoever caused, either directly or indirectly, arising from: –

    1. errors, mistakes or inaccuracies of the content posted, uploaded or shared on the Website;
    2. an illegal access to or use of the Website by a third party;
    3. reliance by you on any data or information made available through the Website;
    4. any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus, bugs or other malicious, destructive or corrupting code, agent program or macros; or
    5. any act of the Company and its licensors that is not intentional or negligent.

    In the event that we fail or neglect to enforce any provision or remedy as provided in these Terms of Use, we shall not be construed as a having waived our rights to enforce the same.

    SERVICE TERMINATION

    You may terminate the use of the Website by closing or deleting your account. The Company and its licensors may terminate or suspend your access to the Website at any time, for any reason, and without warning, which may result in the forfeiture and destruction of all information associated with this Website. The Company and its licensors may also suspend or terminate your account which has been dormant and/or inactive for more than twelve (12) months.

    The Company and its licensors may temporarily or permanently terminate or suspend your access to your account, the Website at any time without notice and without any obligation to give any reasons therefore or if, in its sole discretion, it determines that you have engaged in any prohibited or unacceptable conduct and/or unlawful activity including but not limited to contravention of these Terms of Use hereof. You are agreed that all terminations and suspensions for cause shall be made at our sole discretion and we are not liable to you or any third party for any termination of your account or access our Website.

    Upon termination of the account, your right to use the Services, access the website, and any Content will immediately cease. In such event, you will also not be entitled to any refund of any fees that you have paid prior to you ceasing to use the Service. However, any contractual obligations incurred before the termination of the account shall remain in full force and effect until you completely discharge yourself by paying for any outstanding purchases and any applicable taxes or delivery charges, if applicable.

    RELATIONSHIP

    Nothing in the Terms of Use shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between you and the Company and its licensors.

    THIRD PARTY RIGHTS

    No person who is not a party to the Terms of Use shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to the terms herein contained its assent to any such term.

    EXCLUSIONS

    The exclusions and limitations described herein shall apply only to the extent permitted by law, without prejudice to our rights to seek legal redress in accordance with the applicable laws.

    APPLICABLE LAW AND JURISDISTION

    The use of this Website and any of its pages herein, shall be governed by and construed in accordance with the laws of Malaysia and you hereby agree to shall submit to the exclusive jurisdiction of the Courts of Malaysia notwithstanding that this Website may be accessed by you in other jurisdiction other than in Malaysia.

    You hereby agree that you shall comply strictly with all the laws applicable to you in your jurisdiction in respect of the use of Website.

  • PRIVACY POLICY

    Personal Data Protection Notice

    Eostre Bhd,(hereafter Eostre) respect the privacy of our Eostre Distributors with regard to personal data. This Personal Data Protection Notice is formulated in accordance with the Personal Data Protection Act 2010 (herein after referred to as ‘the Act’). Pursuant to the requirements of the Act, we hereby issue this notice to all our Eostre Distributors detailing the management of your personal data.

    1. PERSONAL DATA

    Eostre will process your personal data as listed, but not limited to, below, which has been provided by you to Eostre for the furtherance of your direct selling transactions.

    • Name
    • Age, sex, date of birth, Malaysia Identity number, passport number where relevant
    • Race, nationality, religion
    • Contact information, address, phone & Fax number, e-mail address,
    • Marital status, family details (children and spouse’s details)
    • Photographs given to Eostre and/or taken at Eostre’s official company functions
    • Credit card and or Debit card
    • Bank account particulars
    • Co-applicant name where relevant
    • Memorandum of Association , Articles Of Association, Form 24, Form 49, Form A and Form D, Relevant License for those who register as a business unit where applicable
    • Username and password for Eostre Website

    (Collectively hereinafter referred to as ‘Personal Data’)

    Your Personal Data are also collected from various sources including but not limited to:

    • information or comments or messages you have provided to us by whatsoever means and/or in whatever manner;
    • information input submitted to online facilities
    • information obtained independently by us from other lawful sources

    2. USAGE OF DATA

    Eostre will use and/or process the personal data for, amongst others, the following reasons:

    • Disbursement of Commissions earned.
    • Recognitions
    • Publishing of articles, leaflets, magazines in print or electronic media including but not limited to social media, e-book, etc.
    • where relevant, marketing of products and services and sending any updates, new products, special offers, advertising, promotional material and/or commercial material to you, processing invoices and payments (including card payments); and/or
    • conducting research on planning, product, goods, services, security and testing; and/or
    • purposes connected with the operation, administration, management, development, record-keeping, contractual enforcement of the transaction and communication with you ; and/or
    • where required by law, where Eostre consider that such use or disclosure is necessary to respond to any claims or legal process, or where Eostre suspects that fraud or unlawful activity has been, is being or may be engaged in; and/or
    • where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in the company; and/or
    • where a service and product provider, requires in order for such service and product provider to perform functions, obligations or services as required by Eostre or under the laws, rules, regulations, by-laws and/or guidelines (whether or not having the force of laws) or as required by any governmental and/or non-governmental authorities, agencies or departments or a third party requires in order to ensure compliance with agreement(s) or document(s); and/or
    • for purposes of preparation and submission of any claims or payments to any party or for any audit/checks by any party for whatever purpose related to Eostre business; and/or
    • purposes connected with the enforcement of Eostre rights pursuant to any letter, agreement and/or document including seeking legal and financial advice, taking any preliminary steps or commencing any legal action; and/or
    • making such disclosures as may be required for any of the above purposes or by law; and/or
    • For any other purposes that is incidental or ancillary or in furtherance to Eostre purposes.
    • We may either contact you for the purpose as set out in (2) above via telephone calls, e-mails, text messaging, post, facsimile, social media or by whatsoever form of available communication.

    3. DISCLOSURE OF YOUR PERSONAL DATA

    Eostre will keep your Personal Data confidential and will not be disclosed for any purpose other than the purpose for which the personal data was collected at the time of collection. However, on certain circumstances, your Personal Data may be disclosed to any other parties as stated or required by the Act or law governing Malaysia.

    4. SECURITY

    Eostre shall keep and process your Personal Data in a secure manner, where practicable and reasonable , in accordance with the applicable laws and regulations to prevent the unauthorized or unlawful processing of your Personal Data including loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction.

    5. RETENTION OF DATA

    The Personal Data processed shall not be kept longer than is necessary after termination of contract / agreement between yourself and Eostre shall take all reasonable steps to ensure that all personal data is destroyed or permanently deleted if it is no longer required for the purpose for which it was to be processed.

    6. TRANSFERS OF PERSONAL DATA

    Due to the global nature of Eostre’s business, Eostre may transfer your Personal Data to the other affiliated Eostre companies (which may be located in other countries) or to any parties located in other countries (including countries that have a different data protection regime than is found in the country where you are based). Any Personal Data transferred shall be used for the purposes as set out in (1) above and disclosed to parties stated in (2) above.

    As Data Subject I hereby agree to the transfers of personal data as stated above.

    7. ACCESS AND CORRECTION TO YOUR PERSONAL DATA

    If you would like to access, make any enquiries or change to your Personal Data, you may contact:

    Customer Service,
    Eostre Bhd. (1328516-T)
    D-B1-01 & D-B3-01, Soho 2, Empire Damansara,
    Jalan PJU 8/8A,
    Damansara Perdana,
    47820, Petaling Jaya, Selangor, Malaysia.
    E-mail : inquiry@eostre.com.my

    Request to access or correct the Personal Data may be subjected to a fee.

    8. PERSONAL DATA GIVEN BY YOU

    You hereby confirm that you have obtained the consent from the persons and/or companies represented by you for you to provide their respective Personal Data to us for the purposes as set out in (1) above and disclosed to parties stated in (2) above.

    9. CHANGES TO PRIVACY NOTICE

    Eostre reserves the right to amend this Privacy Notice from time to time without prior notice. Eostre advises that you check this Personal Data Protection Notice on Eostre’s website on a regular basis.

  • DISCLAIMER

    Last update: 25th August 2020

    The information provided on the Website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to laws or regulations or which would subject the Company and its licensors to any registration requirement within such jurisdiction or country. Neither the information, nor any opinion contained in the Website constitutes a solicitation or offer by the Company and its licensors to buy or sell any securities, futures, options or other financial instruments or provide any investment advice or service whatsoever and the Website cannot under any circumstances be relied upon for investment dealings of whatever nature. You are advised to obtain separate independent professional advice before making any decision to trade/invest in securities or invest in any financial instruments.

    Whilst every care has been taken in preparing the information materials contained in the Website, the information on the Website is provided on an “as is” basis without any warranty or indemnity of any kind either expressly or implied, including but not limited to any implied warranties or indemnities or implied terms of satisfactory quality, fitness for a particular purpose or non-infringement. All such implied terms, warranties and indemnities are hereby excluded.

    The Company and its licensors will not be held responsible for any loss or damage that could result from interception by any third parties of any information made available to you via the Website. Although the information provided to you on the Website is obtained or compiled from sources, we believe to be reliable, the Company and its licensors cannot and does not guarantee the accuracy, validity, timeliness or completeness of any information or data made available to you for any particular purpose.

    Neither the Company and its licensors, nor any of its directors, officers or employees, nor any third party vendor will be liable or have any responsibility of any kind for any loss or damage that you may incur in the event of any failure or interruption of the Website, or resulting from the act or omission of any other party involved in making the Website or the data contained therein available to you, or from any other cause relating to your access to, inability to access, or use of the Website or the materials or information therein, whether or not the circumstances giving rise to such cause may have been within the control of the Company and its licensors or of any vendor providing software or services support.

    In no event will the Company and its licensors or any such parties be liable to you for any other damages of any direct, special, indirect, consequential, incidental damages or any other damages of any kind even if the Company and its licensors or any other party have been advised of the possibility thereof.

    Nothing in our Website constitutes an offer to sell any securities and other goods or services of whatever nature and cannot under any circumstances be relied upon for investment dealings of whatever nature.

    Any risk of misunderstanding, error, damage, expense or losses resulting from the use of the Website are entirely at your own risk and the Company shall not be liable therefore.

    If any provision of these disclaimers and exclusions shall be unlawful, void or any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

  • SOCIAL MEDIA POLICY

    Independent Representatives are permitted to discuss and promote their business on social media platforms such as blogs, Facebook, YouTube, LinkedIn, MySpace, etc. The following is the Company’s policy and guidelines on such representation. The absence of, or lack of explicit reference to a specific site, does not limit the extent of the application of this policy. Where no policy or guideline exists, Independent Representatives should use their professional judgment and take the most prudent action possible.

    1. Personal blogs, websites and social media profiles should have clear disclaimers that the views expressed by the author are the author’s alone and do not represent the views of the Company.

      Eg – “The opinions and positions expressed are my own and don’t necessarily reflect those of Eostre.”
    2. You must represent yourself accurately and clearly state your relationship with the Company as Independent Representative. No other claims may be made as employee, agent or otherwise.
    3. You may not use the Company’s trademarks or brands in any username or handle in any social media platform. These include but are not limited to Twitter, Facebook, and LinkedIn.
    4. Information published on your blogs, websites and social media profiles should comply and adhere with the Eostre’s Policies & Procedures. This also applies to comments posted on other blogs, forums, and social networking sites.
    5. Independent Representatives may not use or attempt to register or sell any of Eostre and its associated companies’ trade names, trademarks, service names, service marks, or any product names, thereof, for any internet domain name or email address.
    6. By identifying yourself as an Independent Representative, you identify yourself with the brand image and the values of the Company. As such, your online activity can affect others’ perceptions of the Company, its products and services. It is therefore important to be aware that your actions captured via images, posts, or comments can reflect that of the Company. The following guidelines must be adhered to for posting any content online:
      • You must use only text found on the Company’s official website
      • You may not supplement the content of your website or social networking profile with text from any source other than the Company.
      • All content must be spell-checked.
      • All misleading or deceptive activities, information and tactics are prohibited.
      • Respect copyright laws, and reference or cite sources appropriately.
      • No abusive language is permitted.
      • No personal attacks are permitted.
    7. Independent Representatives must always disclose their relationship or identify themselves as a Eostre Independent Representative when making any comment in regard to Eostre and/or its products.
    8. Independent Representatives who provide testimonials online must be truthful and subject to typical results.

      Eg 1: “Eostre Quantum Disc cured my snoring problem” While that may be an honest opinion, it is not a typical result, and therefore, any such opinion posted online would be in violation of the current guidelines, unless there is valid research to support the claim.

      Eg 2. “I made USD 25,000 in one month with Eostre, and you can too.” While this statement may be true, the result is not “typical”. Such statements would be in violation of the current guidelines. Whenever discussing earnings, you should refer to clause of the Policies & Procedures for guidance on this subject matter.
    9. For paid Internet advertising such as Facebook ads, the Company’s logo or trademark may not be used. All links must be directed to the IR’s Personal Website and not the Company’s official site.
    10. If you have a complaint with the Company, contact the Company for resolution through any of its official social media channels available at www.eostre.biz or the 24/7 multilingual Eostre customer service. Do not use other social media to express your grievances publically as the Company will have no way of addressing your grievance; Many of the people who read your grievance won’t know when it is resolved, so they will be left with bad unresolved feelings that may never be corrected.
  • CODE OF ETHICS

    EOSTRE expects all Independent Representatives (IRs) to uphold the principles of fairness, honesty and integrity in all their dealings and activities as IRs.

    This Code of Ethics forms part of the EOSTRE Policies & Procedures and all other regulations and agreements currently in place, which bind every IR. Any serious breach of the Code, Policies & Procedures, regulations and agreements in place will involve action(s) being taken by EOSTRE in accordance with the EOSTRE Policies & Procedures.

    The Code of Ethics explains proper conduct of business for IRs to practice.

    Additionally, EOSTRE encourages all IRs to obtain and observe the Code of Ethics that has been provided by any DSA (Direct Selling Association) in their respective countries if and where applicable.

    It is a mandatory requirement that IRs comply with the Code of Ethics at all times.

    PART A – CONDUCT

    1. DEALING WITH THE GENERAL PUBLIC

    1.1 Contact & Communications

    An IR:

    1. will at all times, when contacting anyone either from a telephone list or by other means, respect the privacy and wishes of the person contacted;
    2. will never engage in objectionable or abusive conduct, unfair or aggressive conduct when contacting or dealing with any other person in relation to EOSTRE or opportunity it provides;
    3. will offer the opportunities of, and association with EOSTRE, on its merits without exaggeration, concealment, curiosity or misrepresentation;
    4. will ensure they maintain their personal presentation in dress, language and documentation to the highest possible standard;
    5. Will observe the provisions of the law and good manners regarding times and days when making the call and appointments.

    1.2 Presenting Opportunity

    1. An IR presenting the Business Plan at any time, conducting a Training Event or Seminar or EOSTRE IR Meeting will:
    2. not falsely represent to any person any details regarding the financial rewards available under the EOSTRE Plan;
    3. not make any false or misleading representations about the features of EOSTRE’s products, services and programmes, including as to their standard, quality, value, characteristics, accessories, uses for a particular purpose, merchantability or benefits;
    4. not make any false or misleading representations about the price of EOSTRE products or services;
    5. not engage in conduct that is liable to mislead anyone as to the nature, manufacturing process, characteristics, suitability for purpose or quality of any EOSTRE products or services;
    6. not make any false or misleading representations concerning the need by anyone for goods or services;
    7. make it thoroughly clear to any person to whom the IR discusses the opportunity that financial rewards to IRs are based on an IR’s individual performance;
    8. use official literature as approved by EOSTRE including forms, scripts and other tools.

    1.3 Conducting Business

    An IR must not at any time:

    1. take advantage of another person’s disabilities or weaknesses, such as illness, age, infirmity, lack of education or unfamiliarity with language;
    2. actively solicit or demand orders for EOSTRE products by anything other than an offer to collate any order an IR wishes to make, including by the use of physical force, undue harassment or coercion;
    3. refuse to identify themselves when requested to do so.

    1.4 Explaining the Business Plan

    When presenting or discussing the EOSTRE Business Plan and the Benefits which might be available, an IR must generally rely for reference on EOSTRE literature and observe the following regarding the contents of the Business Plan:

    1. if predictions as to profitability are made, they should reflect what an average person carrying on the Business would achieve under normal circumstances;
    2. if any estimates of profits are made, the assumptions on which they are based should be clearly stated;
    3. where there is no previous experience on which to base expectations as to profitability, this should be stated when making the representation.

    When presenting or discussing the EOSTRE Business Plan, an IR must not make false representations concerning:

    1. any risks likely to be associated with carrying on the Business;
    2. the amount of time the average person would have to devote to carrying on the Business;
    3. the annual expenditure and the annual gross income which the average person carrying on the Business might expect and the method of calculating those figures.

    PART B – OBLIGATIONS

    2. GENERAL OBLIGATION

    2.1 Authorisation Limit

    Authorisation of an IR is limited. They shall refer any matter pertaining to EOSTRE to the designated Company Representative. An IR shall not interfere in any decision-making process without prior written approval from the Company Representative.

    2.2 Poaching Independent Representatives

    EOSTRE does not condone the intentional poaching of other competitors’ IRs or IRs from another line of referralship within the EOSTRE Business.

    3. USE OF EOSTRE PROPERTY

    As trademarks, logos and service marks are registered and owned by EOSTRE and/or its affiliates, all written materials are the copyright of EOSTRE. The use of trademarks, logos or service marks or the publication of copyright materials may only be undertaken with the written authorisation from EOSTRE and not otherwise.

    4. PRODUCT CLAIMS

    As trademarks, logos and service marks are registered and owned by EOSTRE and/or its affiliates, all written materials are the copyright of EOSTRE. The use of trademarks, logos or service marks or the publication of copyright materials may only be undertaken with the written authorisation from EOSTRE and not otherwise.

    5. OBLIGATIONS OF INDEPENDENT REPRESENTATIVE

    5.1 Promote Ethical Business Practice

    An IR will:

    1. ensure the IRs in his/her group are aware of this Code and at all times carry out their Business
    2. relationships either within the group or with IRs of the public in a lawful manner, with courtesy and integrity, and in accordance with this Code;
    3. ensure they remain well informed regarding laws applicable to the Business and duties of an IR including other essential facts and public policies or regulations which may affect such Business and duties;
    4. keep confidential and not unethically use information that may be of detriment to another IR’s Business.

    5.2 EOSTRE’s Obligations

    EOSTRE will ensure that:

    1. its employees will at all times act in a manner which does not conflict with the best legitimate interests of an IR and carry out duties in accordance with professional courtesy and integrity;
    2. IRs are kept well informed regarding laws applicable to the Business and duties of IRs and other essential facts and public policies which affect such Business and duties and will comply with all the requirements thereof;
    3. full cooperation of its employees is given to IRs with respect to advising them about matters which affect them;
    4. it acts in the IRs’ legitimate interest to the best of its abilities.

    PART C – APPLICATIONS

    6. APPLICATION OF THE CODE OF ETHICS

    6.1 Compliance

    EOSTRE and an IR will ensure full compliance of the Code:

    1. in EOSTRE’s case by Directors, Executives and all other employees;
    2. in the IR’s case by the IR and their Downlines.

    6.2 Administration

    EOSTRE will administer its dealings with IRs in a manner that is conducive to compliance of the Code of Ethics.

    7. ETHICAL CONTACT

    IR(s) must not:

    1. tout for or on behalf of another MLM Company or Direct Selling Company;
    2. divulge confidential information to unauthorised persons or for unauthorised or unethical purposes;
    3. discuss financial aspects of other IRs’ Businesses;
    4. encourage another IR to change line of referralship;
    5. engage in Cross Lining or Poaching;
    6. encourage or induce any other person to engage in Cross Lining or Poaching;
    7. use EOSTRE’s sponsored Functions, Literatures or CDs to support Cross Lining or Poaching.

    8. COMPLAINTS

    If an IR becomes aware of a breach of this Code, and wishes to proceed to lodge a complaint, the complaint should be made in writing in accordance to EOSTRE Policies & Procedures.

    PART D – “I AM COMMITTED TO MY SUCCESS”

    “Good Business ethics starts with ME, the Leader. As EOSTRE Independent Representative, I will…

    • Be honest and fair in my dealings with EOSTRE;
    • Perform all my professional activities in a manner that will enhance my reputation and the positive reputation established by EOSTRE;
    • Present the Compensation Plan accurately and honestly, clearly portraying the level of effort required to achieve success;
    • Present realistic income possibilities only, and solely in relation to the appropriate effort involved;
    • Present the benefits and information of the business as stated in the Company’s official literature and from my own personal experiences;
    • Accept and carry out to my best effort all duties expected of an IR and Referrer, including training and supporting the Downlines in my organisation;
    • Abide by all Policies & Procedures that are applicable to the operation of my business;
    • Strive to ensure that my Downlines are satisfied with my service and leadership;
    • Answer the questions and queries of prospects and Downlines fairly and honestly;
    • Refer only those people that I have developed as my own Downlines and/or business prospects;
    • Always encourage prospect(s) developed by their initial referrers to be referred by them as well;
    • Be clear that EOSTRE is a network marketing opportunity in which my income is related to my marketing and leadership skills as well as my own personal efforts;
    • Treat all prospects, Downlines and associates with respect, goodwill and professional courtesy;
    • Not entice Downlines from outside my Line of Referralship to sign under my organisation;
    • Not misrepresent the EOSTRE business in any way;
    • Not use any advertising that I know may be false or misleading;
    • Be fair and just to my Downlines and associates, and not engage in practices that may reflect unfavourably on myself, my organisation, the Company, and/or the industry;
    • Conduct myself in such a manner as to reflect only the highest standard of integrity, frankness and responsibility because I recognise that my actions as an IR with EOSTRE have far-reaching effects;
    • Use the information contained in all EOSTRE websites for my personal, non-commercial use only;
    • Not create any unapproved or illegal websites, which may tarnish the image of EOSTRE and its related companies.

    "This is my pledge and commitment to myself, my network, and my Company.”